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Empresas devem oferecer atendimento humano para o consumidor a partir desta segunda-feira

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g1 – Política
“Empresas devem oferecer atendimento humano para o consumidor a partir desta segunda-feira”

A partir desta segunda-feira (2), empresas deverão oferecer atendimento humano para o consumidor Começam a valer nesta segunda-feira (2) as mudanças nas regras de funcionamento dos serviços de atendimento aos consumidores, os SACs, mantidos por empresas. A principal alteração é a exigência de atendimento humano, todos os dias, entre as 8h e as 20h. O decreto do governo federal com as mudanças foi publicado em 13 de outubro, com prazo de 20 dias para começar a valer. As medidas são apenas para…

Read at g1 – Política
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