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Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer

2 sources

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Confirmed by 2
What the 2 sources said
The Guardian – UK
“Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer”

Intercity train operator’s compensation bill likely to top £70m this financial year amid rise in claims across network Avanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail network. The intercity operator paid out almost as much in a four-week period to 25 July – £9.3m – as its annual profits for each of the past two years. It repaid a further £12.2m in the subsequent eight weeks. Continue…

Read at The Guardian – UK
The Guardian – World
“Avanti West Coast paid out £20m in ‘delay repay’ passenger refunds this summer”

Intercity train operator’s compensation bill likely to top £70m this financial year amid rise in claims across network Avanti West Coast paid out more than £20m to passengers in just three months this summer in refunds for disrupted journeys on Britain’s main intercity rail network. The intercity operator paid out almost as much in a four-week period to 25 July – £9.3m – as its annual profits for each of the past two years. It repaid a further £12.2m in the subsequent eight weeks. Continue…

Read at The Guardian – World
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